Phone : 8080 010 777 / Email : info@pushpakdreams.com

DIPLOMA IN TRAVEL AND TOURISM


This course is open to candidates who are interested in pursuing a career in the tourism industry.


The course will be conducted by highly qualified professionals from the tourism industry who have a rich hands-on experience in the field of tourism and are well aware of the current trends.


Eligibility Criteria : Satisfactory completion of HSC. Must have basic knowledge of Geography.


Course Duration : 3 Months Regular.


Selection process : Personal Interview.


Faculty : Full time Advance IATA certified faculty



Commencement : Admissions open throughout the year based on batch schedules.



Course Content :


Travel Management : Module covers Geography, codes used in travel industry, Travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency Management.


CRM (Customer Relationship Management) : module covers how to deal with different types of customers, effective communication skills, how to present a resume, interview techniques, sales techniques & marketing principles.


Computerized Reservation System (CRS) Galileo : module covers how to check time-table availability of flights, creating a PNR, special requests, display of fares, hotel reservations & car rental bookings.


Tourism Management : This module covers Tourism Organizations, different types of tourism, history, culture & heritage of India, India as a destination, and Tourism circuits in India, travel formalities with India, international tourist attractions, Latest trends & career opportunities in the tourism industry.